Terms & Conditions

  1. Mark Preston AKA “The Gas Fitter” operate on an a.m or p.m appointment basis. Due to the nature of chimney related work we cannot be held liable for late arrival and wherever possible contact the customer to advice of delays.
  2. Mark Preston AKA “The Gas Fitter” operate on a paid on completion basis. Mark Preston AKA “The Gas Fitter” accept cash, cheque or bank transfer.
  3. Returned cheques carry a £45 administration fee which is added to the  Mark Preston AKA “The Gas Fitter” customers original bill
  4. Payment of goods supplied by Mark Preston AKA “The Gas Fitter” to a customer are payable in advance. Any goods supplied by Mark Preston AKA “The Gas Fitter” and not paid for by the Mark Preston AKA “The Gas Fitter” customer remain the property of Mark Preston AKA “The Gas Fitter”. It is agreed that Mark Preston AKA “The Gas Fitter” at their discretion may remove any unpaid materials or goods from a customer’s site should an account remain unpaid.

5.Mark Preston AKA “The Gas Fitter” operate a business that expects payment on the day of completion. Any unpaid work completed will be subject to an added administration fee of £45 to cover each late invoice and statement or letter.

6.Mark Preston AKA “The Gas Fitter” expect the site supplied by the Mark Preston AKA “The Gas Fitter” customer to be safe to work in. It is the Mark Preston AKA “The Gas Fitter” customers responsibility to clear trip hazards, secure fire places to walls, remove breakable and precious objects from work areas, provide a safe means of electrical supply for Mark Preston AKA “The Gas Fitter” equipment to connect too.

  1. Chimney sweeping and inspection carried out by Mark Preston AKA “The Gas Fitter” is done so with the utmost care however Mark Preston AKA “The Gas Fitter” can not be held responsible for objects dislodged or unsettled either inside or outside of the chimney during any works.

8.Mark Preston AKA “The Gas Fitter” customers are advised to move cars from driveways and notify their neighbours of proposed works.

  1. On full payment of all works Mark Preston AKA “The Gas Fitter” will issue paid invoices on request and issue relevant industry documentation
  2. Mark Preston AKA “The Gas Fitter” customer supplied materials and goods used in connection with any work carried out by Mark Preston AKA “The Gas Fitter” carry no Mark Preston AKA “The Gas Fitter” guarantee whatsoever ever.
  3. Mark Preston AKA “The Gas Fitter” customers have a right to cancel as per their statutory rights. It is accepted that any cancellation of works involving pre-ordered goods will carry a 30% re-stock charge. Any special order goods supplied or ordered on a one off no return agreement will be charged in full as per the supplier’s invoice plus £45 administration fee.
  4. Flue liner guarantee depends upon the Mark Preston AKA “The Gas Fitter” customer adhering to the following requirements,
  • Burning materials as per manufacturer’s instructions.
  • Sweeping liner by Mark Preston AKA “The Gas Fitter” at manufacturer’s suggested intervals.
  • Only sweeping liner with appropriate equipment.
  1. In the event of Mark Preston AKA “The Gas Fitter” being unable to sweep a chimney or carry out associated works due to an industry recognised safety issue it is deemed as accepted by the customer that Mark Preston AKA “The Gas Fitter” be paid a call out fee of £45 for the Wirral and £60 for Chester & Liverpool areas.
  2. Any offers listed on the Mark Preston AKA “The Gas Fitter” website or any other advertising medium are subject to change. Mark Preston AKA “The Gas Fitter” reserve the right to cease the offer at any time without notice.
  3. Works undertaken by Mark Preston AKA “The Gas Fitter” that are beyond a 75 mile radius and through no fault of Mark Preston AKA “The Gas Fitter” run over the allotted period of labour time agreed will incur both accommodation and further labour costs.
  4. Mark Preston AKA “The Gas Fitter” undertake servicing of gas fire and solid fuel appliances, the fire brick panels are often made of a very soft and fragile material. Mark Preston AKA “The Gas Fitter” can not be held responsible for cracked bricks or panels that have been subject to high temperatures during normal day to day usage of the appliance and these cracks are often invisible until a section is removed. These parts are a service issue and require to be replaced from time to time. The Mark Preston AKA “The Gas Fitter” customer should order these items from their supplier or manufacturer. Mark Preston AKA “The Gas Fitter” can arrange fitting at a nominal cost.
  5. Mark Preston AKA “The Gas Fitter” will charge any toll charge required to reach your property on top of any quoted labour charge.
  6. All soot is classified as household waste and the Mark Preston AKA “The Gas Fitter” customers waste receptacle will be used to place bagged up soot that Mark Preston AKA “The Gas Fitter” has removed from the chimney of the Mark Preston AKA “The Gas Fitter” customers home.
  7. Any debris other than soot will be left at the Mark Preston AKA “The Gas Fitter” customers property for disposal by the Mark Preston AKA “The Gas Fitter” customer or if agreed at the contract stage and confirmed by Mark Preston AKA “The Gas Fitter” in writing a skip will be placed on the customer’s property by the agent of Mark Preston AKA “The Gas Fitter” for the removal of waste materials from site. The cost of supplying a skip will be agreed in writing or will be met at the Mark Preston AKA “The Gas Fitter” customers expense. At no time will Mark Preston AKA “The Gas Fitter” transport waste materials to a waste disposal tip inside any Mark Preston AKA “The Gas Fitter”  vehicle.